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Nescafe NDG Go Create Terms and Conditions

 Introduction 

1.1.   Participation in this Competition is governed by these terms and conditions (the “Rules”).

1.2.   Participants are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules. 

1.3.   This competition is operated by NESTLÉ (South Africa) (Proprietary) Limited (“NESTLÉ”) in conjunction with TMARC T/A Jupicorp (Pty) Ltd (the “Promoters”).

1.4.   Participation in the Competition constitutes acceptance of these Rules, and Participants agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below. 

This Competition is limited to legal residents and/or legal citizens of South Africa. In addition, the following people shall not be eligible to participate in this Competition:  

 

2.1.   Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.  

2.2.   People who are not legal residents and/or legal citizens of the Republic of South Africa.  

2.3.   Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.  

2.4.   Persons under the age of 18 years.

The Competition will commence on 9th November 2020 and will end on 22nd December 2020. No entries received after 22nd December 2020 will be considered.

Mechanics - USSD

 

To participate in this Competition, Participants must adhere to the following:

4.1.   Buy any participating NESCAFÉ DOLCE GUSTO product (listed below), from any Checkers, Spar, Pick ‘n Pay, Makro or GAME store nationwide and other retail stockists, dial USSD code *120*8767# and follow the prompts to enter. Keep proof of purchase (receipt/till slip) in order to be able to redeem your prize.

4.2.   USSD sessions are charged from your airtime or billing balance and costs 20c for every 20 seconds you use the service (Free minutes do not apply). The average time for entry is under 20 seconds, so your call should not exceed more than 40 seconds. Please ensure you terminate the call when complete in order to stop the call.

Participating NESCAFÉ DOLCE GUSTO products include:

 

Capsules

NDG Starbucks Espresso Roast (12 Capsules)

NDG Starbucks Veranda (12 Capsules)

NDG Starbucks House Blend (12 Capsules)

NDG Starbucks Latte Macchiato (12 Capsules)

NDG Starbucks Cappuccino (12 Capsules)

NDG Starbucks Caramel Macchiato (12 Capsules)

NDG Espresso Intenso (16 Capsules)

NDG Cappuccino (16 Capsules)

NDG Café Au Lait (16 Capsules)

NDG Chai Tea Latte (16 Capsules)

NDG Americano (16 Capsules)

NDG Chococino (16 Capsules)

NDG Flat White (16 Capsules)

NDG Lungo (16 Capsules)

NDG Nesquik Choc (16 Capsules)

NDG Latte Macchiato (16 Capsules)

NDG Cappuccino Intenso (16 Capsules)

NDG Café Au Lait Intenso (16 Capsules) 

NDG Ristretto Ardenza (16 Capsules)

NDG Marrakesh Tea (16 Capsules)

NDG Americano Smooth Morning (16 Capsules)

NDG Lungo Decaf (16 Capsules) 

NDG Moca (16 Capsules)

NDG Cappuccino Ice (16 Capsules)

NDG Skinny Cappuccino (16 Capsules)

NDG Caramel Macchiato (16 Capsules)

NDG Vanilla Latte Macchiato (16 Capsules)

NDG Mexico Chiapas Americano (12 Capsules)

Machines

NDG Genio 2 Automatic Black (230V)

NDG Mini Me Red & White (230V)

NDG Mini Me Black (230V)

NDG Piccolo Manual Red (230V)

NDG Piccolo Manual Matt Black (230V)

NDG Lumio Automatic Black (230V)

NDG Esperta Automatic Red (230V)

NDG Esperta Automatic Black (230V)

NDG Lumio Automatic White (230V)

NDG Stelia Automatic Silver (230V)

NDG Stelia Automatic White (230V)

 

5.1.   Participants may enter the competition as many times as they wish over the promotional period, provided that Participants purchase a participating product each time and complete the competition entry, subject to the following conditions:

  • All entries from disqualified participants’ mobile numbers will be rejected; 
  • Only one prize per household and per person per day of the promotion will be permitted, i.e. within the same family or immediate family residing in the same abode unless proof of purchase can be obtained. However, a weekly prize winner will still have the opportunity to be drawn as a finalist in 1 of 3 grand monthly prize draws.
  • No computer-based entries will be accepted.
  • It is reasonably expected that each entry will represent a purchase you have made of the brand and hence, as an example, 3 entries may result in the requirement to produce 3 till slips.
  • For draw based rewards, till slips for each entry may be required.
  • Any mobile number that enters an incorrect barcode five (5) times in succession will be locked out of the Competition for the entire duration of the promotional competition (“Blocked Participants”).

 

5.2.   Blocked Participants have an opportunity to call the Nestlé Call Centre on 011 514 6116 or 086 009 6116 between 09h00 – 16h30 Monday to Friday should there be a valid reason, which is accepted by the Promoter, for the Blocked Participants to be allowed to enter the Competition. 

5.3.   Participants must enter on a phone that is owned and registered to that person. No other person can use another person’s phone for Competition entry purposes. If it is discovered that participants have entered on a phone that is not registered to them, they will be disqualified and the entrant will be requested to refund the prizes to the Promoters.

5.4.   The cellphone number is key to all entries; if the Participant has won on a particular cellphone number, they cannot use another number in order to be contacted further – this number needs to be contactable during office hours.

Allocation of Winners

6.1.   Winners will be determined by a random draw that will be held on a weekly basis during the campaign period (9th November 2020 – 14th December 2020). The draw for the Main Prize winners will be held on 22nd December 2020.  All draws will be held in the presence of the NESCAFÉ brand team and Nestlé legal team. 

The Prizes:

Participants stand a chance to win: 

7.1. Daily Prizes: 

  • 1 of 200 Yuppie Chef Vouchers, each valued at R350 (Three Hundred and Fifty Rand) each.
  • 1 of 200 Le Creuset Vouchers, each valued at R350 (Three Hundred and Fifty Rand) each. 
  • A primary randomised draw will select a group of individuals who are to be considered for prizes. These individuals who are contacted as potential winners are not winners and will be requested to provide valid till slips. Once the till slips are validated, the shortlisted group of consumers will be placed into a second draw to determine the actual winners. 

7.2. Weekly Prizes: 

  • 1 of 6 weekly cash prizes, each valued at R5,000 (Five Thousand Rand) each. 
  • A primary randomised draw will select a group of individuals who are to be considered for prizes. These individuals who are contacted as potential winners are not winners and will be requested to provide valid till slips. Once the till slips are validated, the shortlisted group of consumers will be placed into a second draw to determine the actual winners. During the course of the promotion, consumers who produce more than 1 valid till slip will have the chance to win more than once. 
  • To be eligible for the Weekly Cash Prizes, a consumer must spend between R250 (Two Hundred and Fifty Rand) and R500 (Five Hundred Rand) on any of the above mentioned participating products and this should be reflected on a single till slip.
  • Weekly prize draws will take place on the following dates:
    • 1st draw 30th November 2020
      • 2 Winners to be drawn
      • 2nd draw 7th December 2020
        • 2 Winners to be drawn
        • 3rd draw 14th December 2020
          • 2 Winners to be drawn

 

7.3.   Participants are eligible to win only once weekly but may be entered into the grand prize draw where they will be eligible to be a possible winner.

7.4. Grand Prizes:

  • 1 of 3 Grand Prizes, i.e., 3 Weylandts vouchers each to the value of R50,000 (Fifty Thousand Rand Rand).
  • Winners are required to utilise their vouchers to create a customised coffee station from available Weylandts stock and no other Weylandts products/features. 
  • To be eligible for the Grand Prizes, a consumer must spend more than R500 (Five Hundred Rand) on any of the above mentioned participating products, and this should be reflected on a single till slip.
  • The Grand Prize winners will be drawn on; 
  • 22nd December 2020

7.5.   The prizes are non-transferable and cannot be exchanged for cash.

How to claim your prize:

 

8.1.   At the time that a potential prize winner is identified, the potential prize winner will receive a telephone call from a representative of the Promoters at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents such as proof of purchase (receipts) and a copy of his/her ID and/or driver’s license to the Promoters representative.  

8.2.   The potential prize winner is not an actual winner until his/her submission is validated, and his/her documents are completed and submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited, and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.

8.3.   If the Promoters are unable to reach any of the potential prize winners after 3 (three) attempts made within 3 (three) working days of their name being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers, such winner will be disqualified and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.

8.4.   Eligible winners will have their prizes delivered to them by a representative of the Promoters based on the information they will have shared via the above-mentioned telephonic conversation.

General

 

9.1. The judges’ decision is final, and no correspondence will be entered into. 

9.2. The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules. Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.

9.3.   The prize is not transferable, and no substitution or cash redemption of prizes is permitted.   The prize will not be handed/awarded to a third party, but only to the verified prize winner.

9.4.   The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.

9.5. By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.

9.6. By entering this Competition, you authorise the Promoters to process the personal information of Participants for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current South African data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of the Participant’s personal information, you may contact us by emailing dataprotection@za.nestle.com or Dial 086 0096 116. 

9.7.   Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise.  All publicity and other materials will be the sole property of the Promoters

9.8.   Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 ("CPA"). 

9.9.   All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.

9.10. The Promoters, their directors, employees, agents and distributors accept no responsibility, and they will not, in any circumstances, be liable to compensate the Participants or accept any liability for (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize. 

9.11. The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.

9.12. The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.

9.13. By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA, including but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize. 

9.14. Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone, suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.

9.15. These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.

9.16. For further information or enquiries, please email our consumer services at consumer.services@za.nestle.com or call us on 086 0096 116 or email TMARC Marketing at Support@tmarc.com.  Calls to this number will be charged by your cellular network service provider.